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1. INTRODUCTION
Thank you for using our website. Your trust is important to us and we’re committed to protect the privacy and security of your personal information. The information that’s shared with us helps us providing a great experience. We have a dedicated privacy team that’s committed to protect all the personal information we collect and help ensure that personal information is handled properly worldwide. This Privacy Policy describes how we collect, use, process, and disclose your personal information, in conjunction with your access to and use of the Global Core Platform and the Payment Services. This privacy policy describes our privacy practices for all websites, platforms and services that link to it. Please read the privacy policy on the applicable site. This privacy policy (the "Policy") outlines the type of personal information given when you use www.iliveglobal.com. or our affiliated websites (hereby referred to as "Site"). When you provide us with personal information by other means of communication (i.e. email, telephone) we operate with the same discretion.
The visitors to this page guarantee they are above the legal age of majority in their country of residency or are being supervised by a parent or guardian.
Terms of Use:
This terms apply to all Internet traffic visiting the Web Site. By accessing or using www.iliveglobal.com, you agree to the Terms. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, PLEASE, DO NOT USE THIS WEB SITE.
I Live Global brand and iliveglobal.com website, owned by Global Core International Corp. a company registered In the British Virgin Islands, operating this website (‘Site’) Through our main partner in United States of America, US Gateway LLC. Your use of the Site is subject to these Terms of Use. By using the Site, you will be deemed to have accepted and agreed to be bound by these Terms of Use. We may make changes to these Terms of Use from time to time. We will notify you of such changes by posting the revised version of these Terms of Use on the Site. You can determine when we last changed these Terms of Use by referring to the ‘LAST UPDATED’ statement above. Your use of the Site following changes to these Terms of Use will constitute your acceptance of those changes. You are responsible for all access to the Site using your Internet connection, even if the access is by another person.
We reserve the right to restrict your access to the Site or part of it. Access to restricted areas of the Site may be subject to registration and other conditions. If we grant you permission to access a restricted area, we may withdraw that permission at any time (including where you breach any of these Terms of Use). We will use reasonable efforts to ensure that the Site is available at all times. However, we cannot guarantee that the Site or any individual function or feature of the Site will always be available and/or error free. In particular, the Site may be unavailable during periods when we are implementing upgrades to or carrying out essential maintenance on the Site. The property rights in the Site and all of the text, pictures, videos and other content made available on it are owned by us and our licensors. You may not print or otherwise make copies of any such content without our express prior permission. We provide the Site on an ‘as is’ basis and make no representations as to the quality, completeness or accuracy of any content made available on the Site. To the maximum extent permitted by law, we expressly exclude: all conditions, warranties and other terms that might otherwise be implied by law into these Terms of Use; and any and all liability to you, whether arising under these Terms of Use or otherwise in connection with your use of the Site. The foregoing is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Notwithstanding the foregoing, nothing in these Terms of Use is intended to exclude or limit any liability that may not by law be excluded or limited, and in particular none of the exclusions and limitations in this clause are intended to limit any rights you may have as a consumer or other statutory rights which may not be excluded, nor in any way to exclude or limit (site owner) liability to you for death or personal injury resulting from our negligence or that of our employees or agents. Your permission to use the Site is personal to you and non-transferable, and you may not use the Site for commercial purposes. Your use of the Site is conditional on your compliance with the rules of conduct set forth in these Terms of Use and you agree that you will not: use the Site for any fraudulent or unlawful purpose; use the Site to defame, abuse, harass, stalk, threaten or otherwise violate the rights of others, including without limitation others’ privacy rights or rights of publicity; impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Site; or express or imply that we endorse any statement you make; interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available; or violate any requirements, procedures, policies or regulations of such networks; transmit or otherwise make available in connection with the Site any virus, worm, Trojan horse or other computer code that is harmful or invasive or may or is intended to damage the operation of, or to monitor the use of, any hardware, software, or equipment; reproduce, duplicate, copy, sell, resell, or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Site; modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Site. If you wish to reverse engineer any part of the Site to create an interoperable program you must contact us and we may provide interface data subject to verification of your identity and other information; remove any copyright, trademark or other proprietary rights notice from the Site or materials originating from the Site; frame or mirror any part of the Site without our express prior written consent; create a database by systematically downloading and storing Site content; use any manual or automatic device in any way to gather Site content or reproduce or circumvent the navigational structure or presentation of the Site without our express prior written consent. Notwithstanding the foregoing, we grant the operators of public online search engines limited permission to use search retrieval applications to reproduce materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of such materials solely in connection with each operator’s public online search service. We reserve the right to revoke these exceptions either generally or in specific instances.
All information on the Site is subject to change without notice and without warranty. The Site may contain links to other websites or may frame material from other websites. Such material has been created by or for the respective owners of those websites and is not under our control. We have not undertaken to verify the truth or accuracy of any such material and make no representation or warranty with respect to any such content. The information and prices shown on the Site are updated from time to time and therefore may have changed by the time you come to book your accommodation or service. Although we make every effort to ensure the accuracy of all such information and prices, errors do occasionally occur. Therefore, you must ensure all details of your booking (including price) at the time of booking. We can accept no liability for changes in such information and/or price.TERMS These Terms apply to all Internet traffic visiting the Web Site. By accessing or using iliveglobal.com, you agree to the Terms. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, PLEASE, DO NOT USE THIS WEB SITE. All information on the Site is subject to change without notice and without warranty. The Site may contain links to other websites or may frame material from other websites. Such material has been created by or for the respective owners of those websites and is not under our control. We have not undertaken to verify the truth or accuracy of any such material and make no representation or warranty with respect to any such content. The information and prices shown on the Site are updated from time to time and therefore may have changed by the time you come to book your accommodation or service. Although we make every effort to ensure the accuracy of all such information and prices, errors do occasionally occur. Therefore, you must ensure all details of your booking (including price) at the time of booking. We can accept no liability for changes in such information and/or price.
1.1 Definitions If you see an undefined term in this Privacy Policy (such as “Listing” or “I Live Global Platform”), it has the same definition as in our Terms and Conditions (“Terms”). 1.2 Data Controller When this policy mentions “I Live Global,” “we,” “us,” or “our,” it refers to the Global Core company that is responsible for your information under this Privacy Policy (the “Data Controller”). We will receive personal data about you whenever you complete an online form. With this information we may monitor your use of this website through the use of cookies and similar tracking devices. How we use your personal data: administration statistical analysis and behavioural analysis fraud prevention and detection billing and order fulfilment notifying you of any changes which may affect you improving our services If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can give consent on his/her behalf to the processing of his or her personal Data or receive on his/her behalf any data protection notices Use of cookies:
When you visit our website and your browser is set to accept cookies or you accept the Use of Cookies Notification, we will interpret this as an indication that you consent to our use of cookies as described in this Privacy Policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your browser to reject cookies or disable cookies completely. Access your information:
You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in your personal information by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information. Contact us:
We welcome your feedback and questions. If you wish to contact us, please use the following contact details: contact@iliveglobal.com +1 347 344 5842.
We may change this privacy policy from time to time. Please check this policy occasionally to ensure you are aware of the most recent version which will apply each time you access this website.
Data Controller due to the fact that such transfer is necessary for the performance of the contractual relationship with you. Please see the Contact Us for contact details of the Data Controllers and Payments Data Controllers. 1.3 Applicability to Payments
This Privacy Policy also applies to the Payment Services provided to you by I Live Global Payments pursuant to the Payments Terms of Service (“Payments Terms”). When using the Payment Services, you will be also providing your information, including personal information, to one or more I Live Global Payments entities, which will also be the Data Controller (the "Payments Data Controller") of your information related to the Payment Services, generally depending on your country of residence.
2. INFORMATION WE COLLECT
There are four general categories of information we collect.
2.1 Information You Give to Us.
2.1.1 Information that is necessary for the use of the I Live Global Platform.
We ask for and collect the following personal information about you when you use the I Live Global Platform. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services. Account Information. We require certain information such as your first name, last name, email address, and date of birth. Profile and Listing Information. To use certain features of the I Live Global Platform (such as booking or creating a Listing), we may ask you to provide additional information, which may include your address, phone number, and a profile picture. Identity Verification Information. To help create and maintain a trusted environment, we may collect identity verification information (such as images of your government issued ID, passport, national ID card, or driving license, as permitted by applicable laws) or other authentication information. Payment Information. To use certain features of the I Live Global Platform (such as booking or creating a Listing), we may require you to provide certain financial information (like your bank account or credit card information) in order to facilitate the processing of payments (via I Live Global Payments).
2.1.2 Information you choose to give us.
You may choose to provide us with additional personal information in order to obtain a better user experience when using I Live Global Platform. 2.1.3 Information that is necessary for the use of the Payment Services.
The Payments Data Controller needs to collect the following information necessary for the adequate performance of the contract with you and to comply with applicable law (such as anti-money laundering regulations). Without it, you will not be able to use Payment Services: Payment Information. When you use the Payment Services, the Payments Data Controller requires certain financial information (like your bank account or credit card information) in order to process payments and comply with applicable law. Identity Verification and Other Information. the Payments Data Controller may require identity verification information (such as images of your government issued ID, passport, national ID card, or driving license) or other authentication information, your date of birth, your address, email address, phone number and other information in order to verify your identity, provide the Payment Services to you, and to comply with applicable law. 2.1.4 Information We Automatically Collect from Your Use of the I Live Global Platform and Payment Services.
When you use the I Live Global Platform and the Payment Services, we automatically collect personal information about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the I Live Global Platform and Payment Services.
2.1.5 Information We Collect from Third Parties.
I Live Global may collect information, including personal information, that others provide about you or obtain information from other sources and combine that with information we collect through the I Live Global Services. Other Sources. To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or information to help detect fraud and safety issues, from third party service providers and/or partners, and combine it with information we have about you. For example, we may receive background check results (with your consent where required) or fraud warnings from service providers like identity verification services for our fraud prevention and risk assessment efforts. 2.2 Children’s Data.
Our websites and applications are not directed to children under 18 and we do not knowingly collect any personal information directly from children under 18. If you believe that we processing the personal information pertaining to a child inappropriately, we take this very seriously and urge you to contact us using the information provided under the “Contact Us”.
3.1 We may use, store, and process personal information to (1) provide, understand, improve, and develop the I Live Global Platform, (2) create and maintain a trusted and safer environment (such as to comply with our legal obligations and ensure compliance with I Live Global Policies) and (3) provide, personalize, measure, and improve our advertising and marketing.
3.2 Create and Maintain a Trusted and Safer Environment.
We may use the personal information to create and maintain a trusted and safer environment such as to: detect and prevent fraud, spam, abuse, security incidents, and other harmful activity, conduct security investigations and risk assessments, verify or authenticate information or identifications provided by you conduct checks against databases and other information sources, including background or police checks, to the extent permitted by applicable laws and with your consent where required,
Comply with our legal obligations, we process this personal information for these purposes given our legitimate interest in protecting the I Live Global Platform, to measure the adequate performance of our contract with you, and to comply with applicable laws.
3.4 How the Payments Data Controller uses the Personal Information Collected.
We may use the personal information as a part of Payment services such as to: Enable you to access and use the Payment Services. Detect and prevent fraud, abuse, security incidents, and other harmful activity. Conduct security investigations and risk assessments. Conduct checks against databases and other information sources. Comply with legal obligations (such as anti-money laundering regulations). Enforce the Payment Terms and other payment policies. With your consent, send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences. The Payments Data Controller processes this personal information given its legitimate interest in improving the Payment Services and its users’ experience with it, and where it is necessary for the adequate performance of the contract with you and to comply with applicable laws.
4. DISCLOSURE
4.1 Compliance with Law, Responding to Legal Requests, Preventing Harm and Protection of our Rights. I Live Global and I Live Global Payments may disclose your information, including personal information, only and exclusively to courts, law enforcement, governmental authorities, tax authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary: (i) to comply with our legal obligations, (ii) to comply with legal process and to respond to claims asserted against I Live Global, (iii) to respond to valid requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iv) to enforce and administer our Terms of Service, the Payment Terms or other agreements (v) to protect the rights, property or personal safety of I Live Global, its employees. These disclosures may be necessary to comply with our legal obligations, for the protection of your or another person's vital interests or for the purposes of our or a third party’s legitimate interest in keeping the I Live Global Platform secure, preventing harm or crime, enforcing or defending legal rights, facilitating the collection of taxes and prevention of tax fraud or preventing damage. Where appropriate, we may notify you about legal requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon I Live Global’s property, its Members and the I Live Global Platform. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that Member about the request after the fact where appropriate and where we determine in good faith that we are no longer prevented from doing so.
4.2 Service Providers.
I Live Global and I Live Global Payments uses a variety of third-party service providers to help us provide services related to the I Live Global Platform and the Payment Services. Service providers For example, service providers may help us: (i) verify your identity or authenticate your identification documents, (ii) check information against public databases, (iii) conduct background or police checks, fraud prevention, and risk assessment, (iv) perform product development, maintenance and debugging, (v) allow the provision of the I Live Global Services through third party platforms and software tools (e.g. through the integration with our APIs), (vi) provide customer service, advertising, or payments services, or (vii) process, handle or assess insurance claims or other similar claims. These providers have limited access to your personal information to perform these tasks on our behalf, and are contractually bound to protect the personal information and only use the personal information in accordance with our instructions . I Live Global and the I Live Global Payments will need to share your information, including personal information, in order to ensure the adequate performance of our contract with you.
4.3 Corporate Affiliates.
To enable or support us in providing the I Live Global Platform and the Payment Services, we may share your information, including personal information, within our corporate family of companies (both financial and non-financial entities) that are related by common ownership or control. The data sharing is necessary for the performance of the contract between you and us to enable you to list or book Host Services
4.4 Collection and Remittance of Occupancy Taxes.
In jurisdictions where I Live Global facilitates the Collection and Remittance of Occupancy Taxes as described in the “Taxes” section of the Terms of Service, Hosts and Guests, where legally permissible according to applicable law, expressly grant us permission, without further notice, to disclose Hosts’ and Guests’ data and other information relating to them or to their transactions, bookings, Accommodations and Occupancy Taxes to the relevant tax authority, including, but not limited to, the Host’s or Guest’s name, Listing addresses, transaction dates and amounts, tax identification number(s), the amount of taxes received (or due) by Hosts from Guests, and contact information.
5. OTHER IMPORTANT INFORMATION
5.1 Analyzing your Communications.
We may review, scan, or analyze your informations on the I Live Global Platform for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, analytics, and customer support purposes. These activities are carried out based on I Live Global's legitimate interest in ensuring compliance with applicable laws and our Terms, preventing fraud, promoting safety, and improving and ensuring the adequate performance of our services.
6. YOUR RIGHTS
You may exercise any of the rights described in this section before your applicable I Live Global Data Controller and Payments Data Controller by sending us e-mail . Please note that we may ask you to verify your identity and request before taking further action on your request.
6.1 Data Access and Portability.
In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).
6.2 Data Retention and Erasure.
We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. In certain jurisdictions, you can request to have all your personal information deleted entirely." Please note that if you request the erasure of your personal information: We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, I Live Global and I Live Global Payments may keep some of your information for tax, legal reporting and auditing obligations. Because we maintain the I Live Global Platform to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.
6.3 Objection to Processing.
In some jurisdictions, applicable law may entitle you to require I Live Global and I Live Global Payments not to process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing I Live Global will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defence of legal claims.
7. OPERATING GLOBALLY & INTERNATIONAL TRANSFERS
To facilitate our global operations I Live Global and may transfer, store, and process your information within our family of companies, partners, and services
8. SECURITY
We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your I Live Global Account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your I Live Global Account, please contact us following the instructions in the Contact Us section below.
9. CHANGES TO THIS PRIVACY POLICY
I Live Global reserves the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the I Live Global Platform and update the “Last Updated” date at the top of this Privacy Policy. We will also provide you with notice of the modification by email at least thirty (30) days before the date they become effective. If you disagree with the revised Privacy Policy, you may cancel your Account. If you do not cancel your Account before the date the revised Privacy Policy becomes effective, your continued access to or use of the I Live Global Platform will be subject to the revised Privacy Policy.
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